Freedom of Information Request – Missed Bin Collections Data
Case reference FOI2025/00393
Received 23 May 2025
Published 9 June 2025
Request
Under the Freedom of Information Act 2000 regarding missed bin collections in South Derbyshire for both household and commercial waste. Please provide the following information:
1. Total number of missed bin collections reported each month for the past 12 months, (March 2024 - March 2025, or nearest available), broken down by: o Household waste o Recycling waste o Food waste o Garden waste o Commercial waste (Where each is possible, if a collection type for a specific waste type isn’t provided, please note this.)
2. Reasons recorded for missed collections, if available (e.g., vehicle breakdowns, staffing issues, blocked access).
3. Whether a return collection was scheduled and completed
4. Response times and actions taken to resolve above issues
Response
1. Total number of missed bin collections reported each month for the past 12 months, (March 2024 - March 2025, or nearest available), broken down by: o Household waste 2178 o Recycling waste 1490 o Food waste/garden 909 o Commercial waste the total number of missed commercial collections from the 1st April 2024 to 31st March 2025
76
2. Reasons recorded for missed collections, if available (e.g., vehicle breakdowns, staffing issues, blocked access).
No reasons captured at present
3. Whether a return collection was scheduled and completed.
Data is not captured at present
4. Response times and actions taken to resolve above issues.
Data is not captured at present
If any of the requested information is not available in the specified format, I kindly request that you provide the information you do hold, along with an explanation of any omissions.
We have a new system called White Space that will capture this kind of information – expected Summer 2025.
Documents
This is South Derbyshire District Council's response to a freedom of information (FOI) or environmental information regulations (EIR) request.
You can browse our other responses or make a new FOI request.